Zedtown refund policy

Zedtown Entertainments Pty Ltd will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). You must apply for a refund within a reasonable time. Zedtown Entertainments Pty Ltd  does not offer refunds or exchanges as a result of a change in your personal circumstances.

If an event is cancelled, rescheduled or significantly relocated, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. Zedtown Entertainments Pty Ltd will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.

If you believe you are eligible for a refund you can get in contact with Ticketek, who handle all our ticketing, via ticketek.custhelp.com. Please explain your circumstances and include your proof of purchase. Thank you.